Give Users Real Help. Not Just a Help Center.
Help users when they need it most. Pingbase provides reactive voice support that feels personal and fast, turning frustration into satisfaction.
Our voice agent answers the 'How do I…' before it becomes 'I give up.'
When users hit a wall, they don't want to read an article. They don't want to watch a video. They don't want to raise a ticket.
They want answers, immediately.
Pingbase responds in real-time with conversational support that feels like a knowledgeable teammate, not a chatbot rerun.
Whether it's troubleshooting, feature guidance, or calming a panicked click, our voice agent shows up fast, solves the issue, and keeps users moving forward.
Every unanswered question is a chance for frustration
Don't let users struggle in silence. Our voice agent provides instant, contextual support that keeps users engaged and productive.
Why Voice-First Support Works
Transform user support with conversational AI that provides instant, personalized assistance
Instant Answers
Provide immediate responses to user questions without delays or ticket queues
Contextual Support
Understand user context and provide relevant, personalized assistance
Reduced Frustration
Keep users engaged and productive with proactive, helpful guidance
Comprehensive Support Capabilities
Our voice agent handles every aspect of user support with intelligence and empathy
Troubleshooting
Diagnose and resolve technical issues with step-by-step guidance
Feature Guidance
Help users discover and master new features and functionality
Best Practices
Share tips and best practices to maximize user productivity
Error Resolution
Quickly identify and resolve common errors and issues
Workflow Optimization
Suggest improvements to user workflows and processes
Escalation Support
Seamlessly escalate complex issues to human agents when needed
The support agent your employees deserve
Get started with Pingbase in 3 easy steps and transform your user support experience
Select your voice agent's capabilities
Choose from our comprehensive set of AI capabilities tailored for user support
Configure your agent, e.g. add a knowledge base
Upload your documentation and configure the agent to understand your product
Embed the agent, or we can host it securely
Deploy seamlessly into your application or use our secure hosting solution
Ready to Transform Your User Support?
Start providing instant, intelligent support with our AI voice agent today